Before you know it, the Open Arms Challenge will be off and running. (The Huddles start today!) The Open Arms Challenge is all about opening our hearts and minds to more accessible and inclusive practices.

Even if you’re not participating (registration has closed), you can still benefit from these resources.

These two self-paced course on Maddie’s University^® will surely help you:

Dog Adoptions: Eliminating Roadblocks to Positive Outcomes
Here you’ll learn adoption philosophies and practices that will help you place more dogs faster. You will examine research refuting common myths that act to place barriers to adoption and be prepared to create an adoption action plan for your organization.

Open Cat Adoptions: Keep Them Moving, Get Them Home
Focus on the efficient flow of cats through your organization and into adoptive homes. Students who complete this class will be able to create an open adoption philosophy for their organization and implement critical cat adoption process improvements.

Best Friends Animal Society penned You Asked the Potential Adopter What?, an eye-opening look at some of the questions still being asked of potential adopters.

Finally, ASPCApro has a nice refresher on on welcoming customer service, Welcome! We’re So Glad You’re Here.